Q: What is the minimum order quantity (MOQ)?
A: For wholesale, we start from 1 piece. For custom OEM/ODM manufacturing, the MOQ is between 10-100 pieces depending on the material and design.
Q: What is the lead time for OEM/ODM orders?
A: The production lead time is typically 15-25 days, depending on the complexity of the material and design. Sample making takes 2-4 days.
Q: What payment methods do you accept?
A: We accept secure payments via Alibaba Trade Assurance, Paypal, Western Union, and TT.
Q: How do you handle shipping and delivery?
A: We offer various shipping options including E-PACKET, Express (DHL, FEDEX, UPS, TNT, ARAMEX), and AIR/SEA cargo for larger orders. We also assist with custom clearance.
Q: Can you help with sample development?
A: Yes, we accept drawings, tech files, and modeling pictures to create professional samples for your review within 2-4 days.